Refund policy

30-Day Money Back Guarantee

Your satisfaction is our top priority. We stand behind the quality of our products. If you or your pet are not 100% satisfied with your purchase, we offer a 30-day return policy.

Eligibility for Returns

To be eligible for a return, your item must be:

•In the same condition that you received it.

•Unused and in its original packaging.

•Accompanied by the receipt or proof of purchase.

Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right at no additional cost to you.

How to Start a Return

To start a return, you can contact us at support@easyship.com. If your return is accepted, we will send you instructions on how and where to send your package.